PRIVACY POLICY

 

This Privacy Policy explains how bakedbags.co.uk (“we” or the “Site”) collects, uses, and shares your Personal Information when you visit or make a purchase.

Collecting Personal Information

When you visit our Site, we collect information about your device, interactions with the Site, and data needed to process purchases. Additional information may be collected if you contact us for customer support. Any information that uniquely identifies you (referred to here as “Personal Information”) is detailed below:

Device Information

Examples of data collected:

  • Browser type and version, IP address, time zone, cookie data, pages, or products viewed, search terms, and interactions with the Site.

Purpose of collection:

  • To ensure the Site loads correctly for you.
  • To analyse Site performance and optimise user experience.

Source of collection:

  • Collected automatically via cookies and log files.

Disclosure for business purposes:

  • Shared with our delivery partner such as Royal Mail.

Order Information

Examples of data collected:

  • Name, shipping address, email, and phone number.

Purpose of collection:

  • To process and fulfil your orders, including payments, shipping, and invoices.
  • To screen orders for fraud and communicate order updates.
  • To provide personalised product or service recommendations in line with your preferences.

Source of collection:

  • Collected directly from you during transactions.

Disclosure for business purposes:

  • Shared with Royal Mail for delivering your goods.

Customer Support Information

Examples of data collected:

  • Name, contact details, shipping addresses.

Purpose of collection:

  • To assist with customer inquiries and provide support.

Source of collection:

  • Collected directly from you.

Disclosure for business purposes:

  • Only with Royal Mail for shipping purposes.

Minors

The Site is intended for individuals aged 18 and above. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has submitted Personal Information to us, please contact us to request its deletion.

Sharing Personal Information

We do NOT share your Personal Information with third-party service providers except Royal Mail and that is to deliver your packages to you.

Because we only allow cryptocurrency payments on our website, we will NOT share your information with authorities, nor will we entertain any subpoenas.

Using Personal Information

We collect and use your Personal Information to provide and improve our services, including:

  • Offering products for sale.
  • Processing payments via cryptocurrency nodes.
  • Shipping and fulfilling your orders.
  • Keeping you informed about new products, services, and special offers.

Retention

We retain your Personal Information for our records unless and until you request its deletion. For more details on your right to request erasure, refer to the “Your Rights” section below.

Automatic Decision-Making

If you are a resident of the European Economic Area (EEA), you have the right to object to automated decision-making (including profiling) that has a legal or significant effect on you.

While we do not engage in fully automated decision-making that legally or significantly impacts you, Cloudflare employs limited automated decision-making to prevent fraud, such as:

  • Temporarily denying IP addresses involved in repeated failed transactions (active for a few hours).

Your Rights

UK Consumers

If you are a UK resident, you have the following rights:

  • Access your Personal Information (“Right to Know”).
  • Transfer your data to another service provider.
  • Request correction, updates, or deletion of your Personal Information.

To exercise these rights, contact us via Contact us form or reach out to us on Telegram.

Cookies

A cookie is a small file stored on your device when you visit our Site. Cookies enhance your browsing experience by remembering your actions and preferences, such as login details and region settings.

Types of Cookies We Use

  1. Necessary Cookies: Enable core functionality such as navigation and checkout.
  2. Performance Cookies: Track how visitors use the Site to improve functionality.

Managing Cookies

You can control and manage cookies through your browser settings. Note that blocking cookies may limit functionality or accessibility on our Site. For guidance, visit All About Cookies.

Changes

We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes. Please check this page regularly for updates.

Contact

If you have questions, concerns, or complaints about this policy, reach out to us via contact us page or or dedicated telegram channel. 

 

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